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RackAFX won't open after install
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September 10, 2021 - 6:46 am
Member Since: September 8, 2021
Forum Posts: 2
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Hi,

 

I downloaded the latest RackAFX version from the website (7.0.3.1), ran the installer leaving it set to the default location but RackAFX won't open at all when I try to run it once installation is complete. When I launch the program I get the mouse cursor with the hour glass beside it for a few seconds and then nothing happens. No activity in Task Manager as far as I could tell either.

I have VS2019 (v16.11.2) installed with the desktop development C++ option.

I'm running Windows 10 (v10.0.19043).

I tried installing to a different location & running as admin but no dice.

Any ideas? Not sure what to else to try at this point. Thanks in advance.

Louis

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October 11, 2021 - 1:51 pm
Member Since: January 29, 2017
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Hi Louis - sorry but I haven't a clue - I am also on Win10 with VS2019 and have no issues. In fact, I have not heard of this issue popping up in the past. 

Will 

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October 12, 2021 - 12:36 pm
Member Since: September 8, 2021
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Hi Will,

Thanks for the reply. I think I managed to hunt down the cause at least. By watching Task Manager when I tried to launch Rack AFX I spotted Windows Problem Reporting starting as well. Looking at the Problem details it says that the "Fault Module Name" is KernelBase.dll which is causing it to crash on launch. I tried some troubleshooting steps I found online but couldn't fix it in the end. It seems to be something to do with KernelBase's permissions.

I think I should mention that I do have a bit of a weird Windows version, I bought a cheap key on eBay years ago which I think was some recycled OEM copy or maybe a user license from some long dead company. Essentially I don't have true Admin access to Windows, I'm kind of set up as user with elevated privileges so if I was to hazard a guess I think that might be why the .dll isn't working properly. Although not sure why it would only affect RackAFX if that were the case since I've never had similar problems with any other programs.

Anyway I'm thinking of upgrading to Windows 11 when it's available as a way out of my dodgy Windows 10 prison so I'll try RackAFX again then. If it works I'll come back and post an update.

Louis

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October 12, 2021 - 12:41 pm
Member Since: January 29, 2017
Forum Posts: 690
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Ok - that kind of makes sense. KernelBase.dll is not part of RackAFX, FWIW. 

I am in the process of moving RackAFX to VS 2019 and have found it to work much better on Win10 as far as audio streaming stuff goes. But that is not part of your issue right now. 

Ultimately, you will want to be able to run VS in Admin mode, especially for the Steinberg VST3 SDK sample projects or they will fail to build properly (has to do with admin rights for copying the final plugin into a admin-only folder).

Will 

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